Today’s ServiceNow platform covers ground that used to sit across a separate CRM and ERP, so choosing among ServiceNow partners means finding specialists who can work across that whole surface. Mazing is a ServiceNow Premier partner for Consulting & Implementation, with specialist depth across enterprise service management, IT operations, business operations, and resilience and compliance. We help you deploy whole-of-platform solutions, with experience across multiple industries. Our value comes from taking a problem through a full lifecycle – advisory, implementation and managed services
(Envision, Engineer, Evolve)
We build and run core ITSM alongside Customer Service Management and HR Service Delivery on the one platform, so service experiences extend consistently from IT to HR, facilities and customer-facing teams. Now Assist for ITSM is one of our confirmed ServiceNow certifications, reflected across every service we stand up.
Hardware Asset Management and Software Asset Management are both confirmed ServiceNow certifications on our team, and we build IT operations around a single trusted CMDB — so operations, alerts and assets share one source of truth.
Certified in Strategic Portfolio Management and App Engine, with Now Assist for Creator live across our own delivery, we build custom workflows and AI-assisted processes.
Certified in Risk, Resilience and Sustainability and Security Incident Response, with Certified Technical Architects on the team, we design how risk, security and compliance workflows connect across the platform.
As ServiceNow partners, our capability is verified against ServiceNow’s own certification and expertise standards,
visible on our official Partner Finder listing.
Three ways we partner with you.
Mazing Lens reviews your estate through an AI first
lens. One module or the whole platform, a fixed-price, board-ready roadmap before you
commit to a build
Mazing Ignite gets core ITSM live from six weeks;
Mazing Ops unifies ITSM, ITOM and ITAM on one
trusted CMDB — both fixed price and AI-native from
day one.
Mazing PULSE keeps your platform healthy with a
named Platform Principal, day-to-day support and
outcome Value Packs. The team that shaped your
strategy stays accountable.
Mazing’s ServiceNow specialisation is backed by two verified technology partnerships: we’re a ServiceNow
Premier partner for Consulting & Implementation, and an AutomatePro partner across APJ, bringing AIdriven test automation into how we deliver every engagement.
